FAQ
FAQ
Get all your questions answered about our tattoo and piercing services. Here you'll find answers to the most common questions about the process, care, and more, so your experience with us is as clear and comfortable as possible.
- 01
Pain varies depending on each person's tolerance and the location of the tattoo. Some areas are more sensitive, such as the ribs or ankles, but most people describe the pain as bearable. Additionally, the tattoo artist can adjust the technique to minimize discomfort.
- 02
Initial healing time is approximately 2-3 weeks, but it may take up to a month for the tattoo to fully heal. It is important to follow the care instructions we provide to ensure proper healing and avoid infection.
- 03
We have provided a care sheet, but in summary, you should gently wash the area with warm water and mild soap, apply a special moisturizing cream for tattoos, and avoid sun exposure, prolonged bathing, and scratching the area while it heals.
- 04
It is not recommended to get a tattoo if you are sick or pregnant, as your immune system will not be at its best and may increase the risk of complications. It is best to wait until you are in optimal health.
- 05
The price depends on the size, design, level of detail, and the tattoo artist you choose. Contact us or visit us for a consultation and we will give you a personalized quote.
- 06
Yes, all tattoos can fade a little over time, especially if they are exposed to the sun. However, with proper care and protecting them from the sun with sunscreen, the colors can stay vibrant for many years.
- 07
Yes! We do cover-ups to enhance or cover up old tattoos. We will need to see the current tattoo to give you design options that will work best.
TERMS &
CONDITIONS
Learn about our policies on reservations, deposits, customer rights and more. At Black Beard's we want you to be well informed before any procedure. Read our terms and conditions to understand how we work and what you can expect.
By using Black Beard's Tattoo Studio's services, you agree to the following terms and conditions. We reserve the right to modify these terms at any time without prior notice. We encourage you to review them periodically.
- 01
You must be over 18 years old. You will be asked for a valid ID before performing any procedure.
If you are under 18 years of age, consent from a legal guardian is required. The guardian must be present during the appointment and sign the consent form.
Tattoos and piercings will not be performed on persons under the influence of drugs or alcohol.
We reserve the right to refuse any service if we consider it to be unsafe or unsuitable.
- 02
All appointments must be booked in advance. A non-refundable deposit will be required to secure your booking. This deposit will be deducted from the total cost of the tattoo or piercing.
If you need to reschedule your appointment, you must do so at least 48 hours in advance . Failure to do so will result in your deposit being forfeited and a new deposit being required to reschedule.
No-show appointments without prior notice will also result in loss of deposit.
- 03
All appointments must be booked in advance. A non-refundable deposit will be required to secure your booking. This deposit will be deducted from the total cost of the tattoo or piercing.
If you need to reschedule your appointment, you must do so at least 48 hours in advance . Failure to do so will result in your deposit being forfeited and a new deposit being required to reschedule.
No-show appointments without prior notice will also result in loss of deposit.
- 04
Deposits are non-refundable and non-transferable. This deposit guarantees your time with the tattoo artist or piercer and covers pre-design materials.
In case of cancellation, the deposit will be lost, unless it is for a justified reason and communicated with adequate time (48 hours).
- 05
Before any procedure, you will be provided with an informed consent form, which you must read and sign. This document details the risks and necessary aftercare.
It is your responsibility to inform the team if you have any medical conditions, allergies, or are taking medication that may affect the procedure or healing.
You should carefully follow the aftercare instructions provided by the studio to ensure proper healing and minimize the risk of complications.
- 06
Once the tattoo or piercing has been done, we do not offer refunds under any circumstances.
Modifications or touch-ups are offered free of charge within a period of 3 months , provided the customer has followed the aftercare instructions. Outside this period, touch-ups will be charged.
Requests for modifications to the final design may only be made before the procedure is initiated. After final approval, any changes will be considered a new design and may incur additional costs.
- 07
At Black Beard's we follow the highest standards of hygiene and safety. We only use sterile and disposable materials, and our tools are properly sterilized.
The entire team is trained to ensure that each client receives a safe and clean procedure.
We are not responsible for any infection, irritation or complications resulting from not following our aftercare instructions.
- 08
All tattoo designs created in our studio are the intellectual property of the artist unless otherwise agreed. Use or reproduction of the designs without the consent of the artist is not permitted.
The flashes of the guest artists are also the intellectual property of each guest tattoo artist.
- 09
Black Beard's reserves the right to refuse service to any client we deem to be inappropriate, disrespectful, or posing a safety risk to our team or clients.
We do not do offensive, racist or hateful tattoos of any kind.
- 10
All personal information you provide when making a reservation, such as your name, phone number and email address, will be treated strictly confidentially and in accordance with our privacy policy.
We do not share your personal information with third parties without your prior consent.
- 11
These terms and conditions are subject to the laws in force in Colombia. Any dispute arising in relation to the services provided by Black Beard's will be resolved in accordance with local laws.
Your privacy is our priority. Find out how we handle, protect and use your personal information when you visit our website or use our services. We are committed to keeping your data confidential and secure.
POLICY OF
PRIVACY
- 01
We may collect and process the following personal information when you visit our website or use our services:
Personal identification data : name, email address, telephone number.
Contact information : data provided when you book an appointment, submit an enquiry or subscribe to our news or promotions.
Data about your visit : IP address, browser type, access times and pages visited on our website.
Procedural information : Any information related to your tattoo or piercing appointment, such as design preferences or medical history relevant to the service.
- 02
We use the information collected to:
Process reservations and coordinate appointments .
Communicate with you regarding our services, appointment confirmations or enquiries.
Send you promotional information and updates about our services and offers, provided you have given your consent to receive these messages.
Improve our website and services by analyzing your preferences and behavior on the site.
Comply with legal or regulatory obligations.
- 03
We do not share, sell or distribute your personal information to third parties except in the following situations:
Where necessary to provide our services (for example, with suppliers who help us manage bookings or send communications).
If we are required to do so by law, for example in response to a valid legal request by law enforcement authorities.
If there is a merger or acquisition of Black Beard's, your information may be transferred to the new owners as part of the continuity of services.
- 04
At Black Beard's , we take all reasonable steps to protect your personal information from unauthorized access, loss, alteration or disclosure. This includes the use of encryption technology and physical and digital security measures to protect our databases.
Please note, however, that no data transmission over the Internet is completely secure. Although we do our best to protect your information, we cannot guarantee the absolute security of your data transmitted through our website.
- 05
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as long as we are legally required to do so. Once there is no longer a need to retain your data, it will be securely deleted.
- 06
As a user, you have the right to:
Access your personal data that we store.
Rectify any incorrect or incomplete data.
Request the deletion of your data, provided that there is no legal obligation to retain it.
Restrict the processing of your data or object to its use in certain cases.
Withdraw consent to receive promotional communications at any time by using the unsubscribe links in emails or by contacting us directly.
- 07
We use cookies to improve your browsing experience on our website and to obtain usage statistics. Cookies are small text files stored on your device that allow us to recognize your browser and personalize your experience.
You can disable cookies in your browser at any time, although this may affect some functionality of the website.
- 08
Our website may contain links to third party sites. We are not responsible for the privacy policies or the content of these external sites. We encourage you to read the privacy policies of each website you visit.
- 09
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this page periodically to stay aware of any changes.